questions

When you sign up for Swish 365, it is a subscription service similar to a gym. You can cancel at anytime and upon renewal – the membership will not renew and you will not be charged. Note that there are several packages which offer discounts, example if you have a 3 month subscription and cancel it – the subscription is still active during the 3 month window but will not renew or charge you again.

You can cancel your membership at anytime through the Swish 365 app located in the AppStore or Google Play store.

1. Select settings on top right hand side of the app.
2. Select “My Account”
3. On the “Account Holder” – select “Edit”
4. Select the players membership you want to cancel.
5.Hit the “Trash” icon next to your current membership.
6. Click confirm.

Yes it does! When you sign up for the hall of fame access, you will get access to a third party app called “Vizpin” which will allow you to open the doors to the facility at anytime without worry of needing to book during non-business hours. Note that all facilities are monitored via camera systems and only one membership includes one person. If you have more than one person, each person will need a hall of fame membership.

We allow our members to cancel their memberships at anytime and through the app. If a member forgets to cancel their subscription and contacts us – a refund will not be issued. It is the responsibility for the members to cancel their membership prior to their renewal date.